Is anyone else as excited for Carnival as we are? This rug is guaranteed to bring the riddims!
- 80% New Zeland Wool 20% Cotton rug
- Hand Tufted in India
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100cm x 50cm
CARE
Dry clean only.
Avoid direct exposure to sunlight and heat sources to prevent fading and damage.
Harsh chemicals, bleach, and strong cleaning agents can damage the fibres of the rug.
Address any spills immediately by blotting with a damp cloth or paper towel.
SHIPPING
All orders will be processed within 24 hours and will be sent tracked with Yodel. Once your order has been placed you will receive an email receipt. If you have not received this email please contact us immediately.
Once your order has been shipped you will be provided with a tracking number. This will enable you to check the progress of your package.
We entrust our couriers to deliver your package on time. We are not responsible for late shipments due to weather problems, holidays, natural disasters, strikes or carrier delays. If your package is delayed we will not offer a reimbursement of shipping charges. We cannot be held responsible for undeliverable parcels and additional charges may apply if a delivery is returned to the shipper.
We are not held responsible for any customs fees in your country, holding times or incorrect shipping information provided.
All applicable customs fees, taxes and duties are he sole responsibility of the customer. Customs authorities require that we state the value of the order directly on your package. It is at the sole discretion of customs agents to release your package.
If for any reason we cannot fulfil your order, you will be immediately notified and refunded the full amount including shipping charges. In the event that we manufacture product to fulfil your order, your order could face a delay of up to 20 days. We cannot offer refunds on the grounds of this delay.
We have different warehouses where we store our stock, as a result your order may sometimes arrive to you in separate packages. If this is the case, you will have been sent separate confirmation emails with each individual tracking numbers.
RETURNS
If you are not completely satisfied with your purchase, you can return your items by reaching out to us at info@waveycasa.com within 14 days of when your order was received.
You will be given the returns address in an authorisation email after contacting us.
- Item(s) must be in original packaging and unused.
- Original shipping fees are non-refundable.
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You are responsible for all return shipping charges. We are not responsible for lost or stolen return packages - please send using a tracked shipping method.
If you wish to cancel your order, please contact us within 1 hour of purchase.
